Some people see results the first time they use the products, and everyone tells us that their skin feels different straight away. The skin feels, clean, smooth, hydrated, and reflects a new level of health that’s visibly noticeable.

If the skin has more advanced long-term needs, such as treatment of skin ageing, acne or hyperpigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you follow the advice of your professional skin therapist, your Face Mapping® zone-by-zone prescription and your home care regimen.

Plain and simple – healthy skin. Dermalogica uses ingredients designed to help keep skin at an optimal level of fitness – not just cover up with cosmetic results. But don’t get us wrong: a benefit of healthy skin is skin that looks its best! In addition, when skin is at an optimal level of fitness, your professional skin therapist can more effectively address issues that may arise from time to time, as your skin’s needs are constantly changing.

For the same reason doctor and dentist check-ups are necessary: for better health!

Skin is a living part of your body (your largest organ, in fact), that defends against environmental assaults and extreme temperatures. It helps eliminate toxins from the body. It heals from cuts, abrasions and scratches like a champ. It’s continually renewing and protecting. Simply put, skin keeps the bad stuff out and the good stuff in.

So why do you dote more on your hair and nails – two items on your body that aren’t actually living? Your skin needs personal attention from a professional – and that professional is a Julie Gamble Skincare Dermalogica professional skin therapist.

Dermalogica professional skin therapists are licensed, intensely educated skin health experts trained to prescribe Dermalogica products and deliver Dermalogica professional skin treatments. They have the answers to your most pressing skin care concerns. They know how to deliver real, visible results. They’re the best in the business, and have a real passion for taking care of your skin.

Your best-looking skin starts with healthy skin, and healthy skin starts with a Dermalogica professional skin therapist at Julie Gamble Skincare.

Start living your healthiest skin!

Dermalogica make all their products in Southern California: Having their manufacturing facilities so close to our headquarters allows us to maintain a superior quality standard and level of oversight, and also support the local economy. Made in Southern California, Dermalogica is sold in over 80 countries around the world.

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Dermalogica is a prescriptive, results orientated skin care line and as a brand that believes in the power of a skin care professional, the range is best used under the guidance of a Julie Gamble Skincare professional skin therapist.

We know that great results can be achieved by using the appropriately prescribed products for your individual skin concerns and for this reason we do not send Dermalogica samples out to our online customers, as we cannot physically see the skin and determine the correct product recommendation.

At Julie Gamble Skincare a professional skin therapist will be able to assist you in your journey towards optimum skin health and provide you with a Face Mapping® skin analysis, product samples and a personalised skin care prescription for you to try at home.

Card payments are authorised by WorldPay, we are unable to process an order without a successful payment. Please contact your card issuer if you have any queries regarding a rejected payment.

Card payments are authorised by Stripe and PayPal, we are unable to process an order without a successful payment. Please contact your card issuer if you have any queries regarding a rejected payment.

Yes, you will receive an e-mail confirmation generated immediately upon successful order submission.

If you have a question not addressed by this FAQ, please send us an email to: orders@juliegamble.shop

Alternatively call our Skincare Centre on:01795 420152

Contact our customer service team on orders@juliegamble.shop with a picture of your order and clearly showing the items in your possession. We will not accept images from our website, 3rd party websites or any other images that are not of your own Dermalogica order with packaging. If the images supplied do not meet the guidelines there may be a delay processing your refund.

Our customer service team will be in contact within 3-5 working days with instructions for returns.

It is the customer’s responsibility to repackage the items for return. We do not send out boxes, envelopes, jiffy bags or any other packaging material for customers to return items.

If a collection is needed these are within the 9am-5pm Monday to Friday time frame. It is the responsibility of the customer to be available and present for the collection to take place.

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